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Another happy customer

At Hadley & Ottaway we love hearing from happy clients, so it was great to receive this earlier in the week.

Dear Caroline, 

I must apologise for the delay in writing to say how much we have appreciated the services of Hadley and Ottaway once again. Our move back to Holt on 1st June was as stress-free as these events are possible to be. The help and patience of Kerrie during the many re-arrangements for the actual move was second to none and the charming young lady who answers the phone before transferring you was always welcoming.
 
On the days of the move, Mark and Steven were efficient, helpful, extremely competent and careful and unfailingly courteous and cheerful. If moving can be a pleasure, then this was so.
 
We sincerely hope not to move again for a very long time but, rest assured, if we do have to, your company will be our first port of call. We would not hesitate to recommend you.
 
With many thanks for a job very well done, Yours sincerely,
 
If you would like to help with your move, please don't hesitate to get in touch with us.
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WHICH TRUSTED TRADER OF THE MONTH OCTOBER 2026

We are so thrilled to announce that we have, for a second time, won Which? Trusted trader of the month for October 2026!

To receive this once is brilliant! But, to receive it a second time is a testament to all the hard work of our dedicated & brilliant team! From the Office Staff to the Removal Team they are all a vital part of what enables Hadley & Ottaway to be able to deliver the high level of service that we pride ourselves on.

And to all of our valued customers - who allow us to be a part of the journey to your new home - thank you for choosing us!

'Proven not promised' is our motto and this recognition is confirmation that we are continuing to deliver this every day. 

So a huge thank you to everyone that has supported us -this would not be possible without you all!!