Back to News

Supporting Norwich Samaritans

Hadley & Ottaway were shocked to understand that currently demand for Samaritans service out strips its capacity and nationally it is thought we need an extra 15,000 volunteers to cope with the high demand. Norwich Samaritans needed to increase capacity so that locally we can take on more volunteers to help the national efforts to meet this demand.

The first challenge was for Norwich Samaritans to address the needs of its existing centre that had been in disrepair for some time. The downstairs floor needs digging up and relaying due to considerable damp and subsidence, the roof has structural issues, and the building does not have adequate lighting or ventilation.

This was the opportunity to renovate the centre, whilst creating the right environment and capacity for the branch to grow.

Hadley & Ottaway were keen to support this £750,000 project which will see the branch, rebuilt in time for our 60th anniversary in May 2024 and renamed Varah House, in honour of Chad Varah, who founded Samaritans in 1953.

David Galer Hadley & Ottaway MD commented “We wanted to help in both practical and financial ways. We were delighted to be able to provide our expertise in moving the Norwich Samaritans branch from its home for the last 58 years to its temporary home, whilst the renovations were carried out. Alongside this support we proposed Norwich Samaritans as our charity of the year and over the next 12 months were delighted to be able to raise over £9,000 to support this ambitious project”.

Thanks to the generosity of local businesses and trusts Norwich Samaritans were able to raise the £750,000 and the project ran smoothly being completed on budget and to the expected timescales. 

James Ellis, Branch Director said: "We would like to thank all those involved in making the renovation of our branch possible - from the many Trusts and doners, to the architects’ main contractors. Thanks to the support of Hadley & Ottaway and others we now have a branch that will see us able to continue support and allow us to expand so that we can support even more for many more years to come".

As you can see from the photos below the branch is now looking so much more inviting and provides a warm, light and friendly hub for our volunteers to work from.

UnknownUnknown 3Unknown 4Unknown 7Unknown 8


More from hadley & ottaway

Here you’ll find recent and older news articles about us and our removal and storage services.

20231024 122916

Latest addition to the fleet

Hadley & Ottaway Ltd have just taken delivery of the latest addition to their fleet.

Read more
IMG 15401


Charity calls for volunteers as demand increases for supporting people in distress  Norwich Samaritans has been given a welcome boost by local removal company Hadley & Ottaway, who have raised £9,000…

Read more
IMG 4083

The Convenience and Efficiency of House Removal Video Surveys

Moving homes can be a stressful and time-consuming process. However, advancements in technology have revolutionized one aspect of the way we approach removals.

Read more
IMG 4033

Congratulations To Our New Drivers

After the company putting them through their HGV Course and test as part of the company’s training programme, we are immensely proud of Shaun Ellwood and Jack Wright for passing…

Read more
Looking to move? Get a quote »


Please fill out the form below to send us your enquiry. Alternatively you can call us on 01953 884 841.
Any personal information we obtain is processed in accordance with the relevant Privacy Policy. Your information will not be sold or passed on to other third party agencies/companies