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It takes more than snow to stop us moving our customers

We recently carried out a removal to the North Pennines.

The move was carried out over 2 days.

Upon arrival on day 1, the crew proceeded to export wrap items which required specialist care, loaded the furniture and effects going to the customer's new home and travelled to the Pennines.

On day 2, out crew (Jordan & Ralph) delivered our client's furniture and effects and unwrapped items, leaving our clients to settle into their new home.

We received this lovely email and photograph from our customer following the move.

"Hi Kerrie

Hope all is well. Thanks again for all your help.
We are really pleased with how things have gone. Everyone has been so professional and helpful!
Please find attached pics of your crew just before they left this afternoon. Really glad they got away before the next snows arrived!

Really impressed with the job they have done.

Thanks again."

20210126 125546

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Working through lockdown

Following the PM’s announcement on 4th January 2021, removal companies are being allowed to continue carrying out house moves providing that they have the required safety measures in place.

At Hadley & Ottaway we have had these in place since the first lockdown but would welcome existing and new customers to contact us so we can reassure them that we have and are going to great lengths to ensure the safety of them and our staff