Hadley & Ottaway Shortlisted for Prestigious Which? Trusted Trader of the Year Award

We are delighted to announce that Hadley & Ottaway has been shortlisted for the highly prestigious Which? Trusted Trader of the Year Award.

Being shortlisted is a significant achievement and places us amongst a select group of businesses recognised for delivering exceptional customer care, outstanding service standards and a commitment to doing the right thing for consumers. According to Which?, businesses cannot nominate themselves for the award; instead, shortlisted companies are independently selected based on their performance, customer feedback, compliance with the Which? Trusted Traders Code of Conduct and overall commitment to consumer protection.

The recognition follows our award as Which? Trusted Trader of the Month in March 2025, where judges highlighted our customer-focused approach, commitment to continuous improvement and support for local charities. Our dedication to making every move as stress-free as possible for customers, alongside our investment in staff training, specialist equipment and community initiatives, were all recognised as part of the judging process.

For over 140 years, trust has been at the heart of everything we do. Whether helping families move home, supporting businesses with relocations or providing secure storage solutions, our team works tirelessly to deliver a service that exceeds expectations. This shortlist is a testament to the professionalism, care and dedication shown by every member of the Hadley & Ottaway team.

Managing Director David Galer commented:

"To be shortlisted for Which? Trusted Trader of the Year is an incredible honour. The award recognises businesses that put customers first, and that's exactly what our team strives to do every day. We are immensely proud of this achievement and grateful to our customers, whose feedback and support have helped make this possible."

The Which? Trusted Trader of the Year Award is one of the UK's most respected consumer accolades, celebrating businesses that consistently go above and beyond for their customers. Previous winners have been recognised not only for exceptional service but also for their positive impact on their communities.

We would like to thank all our customers, partners and colleagues for their continued support. Whatever the outcome, being shortlisted is a proud milestone for our business and reinforces our commitment to delivering the highest standards of service across East Anglia and beyond.

Thank you for being part of our journey.