News | Hadley & Ottaway | Experienced Movers Since 1928

Here you’ll find recent and older news articles about us and our removal and storage services.

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Removal to Northumberland

On 5th March 2024, our crew completed a removal from Norwich to Northumberland. This removal was over four days whereby three vehicles and five men were required.

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Emma Stothard Sculptures

Our crew have been busy moving this beautiful sculpture, Clinker the Racehorse and foal by Emma Stothard, along with their owner to their new home.

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Latest addition to the fleet

Hadley & Ottaway Ltd have just taken delivery of the latest addition to their fleet.

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Supporting Norwich Samaritans

Hadley & Ottaway were shocked to understand that currently demand for Samaritans service out strips its capacity and nationally it is thought we need an extra 15,000 volunteers to cope…

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REMOVAL FIRM HELPS VOLUNTEERING PROGRAMME GET MOVING

Charity calls for volunteers as demand increases for supporting people in distress  Norwich Samaritans has been given a welcome boost by local removal company Hadley & Ottaway, who have raised £9,000…

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The Convenience and Efficiency of House Removal Video Surveys

Moving homes can be a stressful and time-consuming process. However, advancements in technology have revolutionized one aspect of the way we approach removals.

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Congratulations To Our New Drivers

After the company putting them through their HGV Course and test as part of the company’s training programme, we are immensely proud of Shaun Ellwood and Jack Wright for passing…

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Which? Trusted Traders

We are very proud to be a long-standing member of Which? Trusted Traders. Which? is the UK’s consumer champion -  an organisation for protecting consumers.

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Samaritans Norwich Removal

On Friday 7th October 2022, we helped the Samaritans move premises for the first time in 58 years.

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Reference Line Review - "Excellent Team, Very Helpful & Friendly"

"Excellent team, very helpful & friendly. If ever we move again we'll use them" Another great review fo the Hadley & Ottaway team.

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Reference Line Review - "Really Pleasant & Efficient Team"

"Really pleasant and efficient team. We felt happy they would look after our belongings and us.

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Introducing Piper

Introducing Piper

It was on our trip to Spain in October last year to visit friends when out walking in the ‘Campo ’with our dog Arthur (Office Dogs Body’) and their dogs…

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Hadley & Ottaway Helping a Large Scale Move

Hadley & Ottaway have helped another happy customer with a large scale move, It was a 5 day move which required over those 5 days 2 staff and 9 vehicles.

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Hadley & Ottaway Helping Ukraine

Take a look at this TikTok to see how we have been doing our part to help the people of Ukraine along with Sowerbys Estate Agents.  

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Reference Line Review - "Very polite and helpful"

"Very happy with the team. All went very well. They were a great team, they worked very hard, very polite and helpful. "    

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Reference Line Review - "Very professional company"

Fairly straightforward move from Norfolk to East Sussex. Steep driveway at Norfolk end. All went well. "Very professional company.

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hadley and ottaway world mental health day

Hadley & Ottaway wear yellow to support Mental Health Awareness day

In support of Young Minds mental health awareness day, our trucks and staff are wearing yellow.

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New additions to the Hadley & Ottaway fleet

These are the latest additions to the Hadley & Ottaway fleet. The come as part of the replacement/growth plan that the company has.

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hadley and ottaway norwich to hartlepool removals

Reference Line Review - "Loaded quickly, polite and efficient"

"Small move with 7. 5-ton truck from Norwich to Hartlepool, mainly books, CD's and furniture but also sculpture, plants and fragile items. " "H&O were polite, friendly and efficient.

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relocation from norfolk to noth yorkshire

ReferenceLine Review - "Competitive, flexible and friendly"

"Straight forward move from Norfolk to North Yorkshire" "We chose Hadley & Ottaway as they were very competitive on price and at the time had some flexibility on dates.

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Hadley Ottaway Guist Hall Nov 2017 20 of 68

Two new ReferenceLine reviews

10/ 10 "Excellent team of men - Chris, Jamie, Nigel and Steve.   Their attitude and politeness was wonderful. They could not have worked harder. Brilliant team.

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Referenceline Review - "Helpful, Friendly and Polite"

"Hadley and Ottaway provided a first-class service. The team of movers were helpful, friendly and polite and showed great care for our possessions.

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Great review Friday for Hadley & Ottaway

Hadley & Ottaway have received four brilliant reviews this Friday.

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ReferenceLine Review - "The whole move went like clockwork"

"Very friendly, helpful service. The whole move went like clockwork. A big thanks to the team who moved us out and into our new home in record time.

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ReferenceLine Review - "The Smoothest House Move"

"We could not have asked for a smoother house move. Everyone at Hadley & Ottaway was so friendly, knowledgable and helpful.

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ReferenceLine Review - "Professional and very polite"

It's great to see positive feedback from our lovely clients.

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Easter Opening Times 2021

Our office will be closed from and including Friday 2nd April until Tuesday 6th April for the Easter Break. We will re-open with our normal office hours of 9.

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ReferenceLine Reviews - Polite, Efficient & Helpful!

We love receiving great reviews from happy customers, here are two from earlier in the week.

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Happy Customer

We love getting great reviews from happy customers.

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It takes more than snow to stop us moving our customers

A recent removal to the Pennines and a thank you from our client.

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An announcement from our trade association the BAR

We received the following update from the 'British Association of Removers', on 13 January 2021. We believe it will be of interest to our customers.

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Removals Companies to continue during 3rd Lockdown

Following the PM’s announcement Removal Companies are being allowed to continue carrying out house moves providing that they have the required safety measures in place.

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All I want for Christmas is two new vans

We are delighted to announce we have two new vans out and about on the roads of East Anglia. 

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Christmas Opening Hours 2020/ 2021

Our office hours look a little different for the Christmas period. Please check the times below if you are trying to contact our team.  

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Hadley & Ottaway will continue with removals during second lockdown

In line with the statement from the British Association of Removers Hadley and Ottaway will be continuing with removals during this period.

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hadley and ottaway world mental health day

World Mental Health Day 2020

To support World Mental Health Day 2020 the Hadley & Ottaway team wore yellow flower garlands in the office and the trucks sported yellow bows. 

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We have raised £2,650 for Young Minds

As part of the Company’s 90th year celebrations it was decided to mark this significant landmark by choosing three charities which the staff at Hadley & Ottaway had close affinity with. They being the MS Society, Young Minds and the Royal British Legion! Caroline Galer …

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Latest Addition to our fleet

We are absolutely delighted to announce our latest addition to the fleet. 

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Hadley & Ottaway Raises £1,775 for MS Society

As part of the Company’s 90th-year celebrations it was decided to mark this significant landmark by choosing three charities which the staff at Hadley & Ottaway had a close affinity with.…

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Overseas Removal- Watton to Malta

The trip is being carried out by our Foreman Graham Warren & Senior Porter Jordan Isbill designated to deliver some of our Customers effects to a property in Malta.

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Move to Portugal

H&O have just carried out the final leg of a Customers move via its storage facility to Lagos in Portugal.

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another successful qs standards audit

Another successful QS Standards Audit

We recently had another QS Standards Audit here at Hadley & Ottaway, which we passed with flying colours.

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Our staff working to receive at heights training

As part of the Company’s commitment to the safety and wellbeing of its staff, a number of them were sent on Saturday 9th March to attend a ‘Working at Height ‘safety…

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hadley and ottaway overseas removals

An Overseas Removal to Denmark

We were delighted to help one of our customers move home to Denmark a couple of weeks ago! The move was via our Store collecting from Cambridge and being stored for…

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hadley and ottaway team up with sowerbys

Teaming up with Sowerby's

We are delighted to announce that Hadley & Ottaway are now the sole recommended removals and storage company for Sowerby's.

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A Fantastic Day at Porkstock

Hadley & Ottaway were delighted to be part of this years Porkstock event at the Royal Norfolk Show Ground.

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Hot Hot Hot at The Wayland Show

Hadley & Ottaway were delighted to be at the scorching Wayland Show earlier this month on what was a fantastic day for the community.

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The Wayland Show – Fantastic Family Event

‘SUNDAY 5th AUGUST THE WAYLAND SHOW’ A GREAT DAY OUT FOR ALL THE FAMILY. COME ALONG AND VISIT OUR STAND WHERE FREE FACE PAINTING FOR CHILDREN IS ON OFFER.

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BAR Alternative Dispute Resolution (ADR) Scheme

At Hadley & Ottaway we are proud to be a BAR member.

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Another happy customer

At Hadley & Ottaway we love hearing from happy clients, so it was great to receive this earlier in the week.

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New van new opportunities

Hadley and Ottaway are delighted to have taken delivery of a new van to add to our removal fleet.

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What a season for Sam Valley

At Hadley & Ottaway we are delighted to support Heather Plasted and her horse Sam Valley. Below is Heather's report of the season.

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The Italian Job

Recently we were lucky enough to be given the opportunity to carry out an overseas removal to Italy.

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A Hadley & Ottaway Wedding

Everyone at Hadley & Ottaway would like to pass on our congratulations to Mr & Mrs Galer following their recent marriage.

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Hadley & Ottaway team up with Sam Valley

Hadley and Ottaway are delighted to announce they will be sponsoring Heather Plasted and her horse Sam Valley.

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hadley and ottaway european removals

A Recent European Removal

We recently carried out a European Removal, which saw our trucks head across Europe to Switzerland.

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Thank you letters

At Hadley & Ottaway we take great pride in the quality of removal service and customer service we offer.

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Archdeacon of Norwich chooses Hadley & Ottaway

We are delighted to have helped the former Archdeacon of Norwich, Revd. McFarlane move home earlier this month.

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Time for a truck refurbishment…

We thought it was time for one of the trucks to get a little bit of a refurbishment ahead of a busy summer of removals.

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Our Isle of Lewis Adventure

We love a challenge here at Hadley & Ottaway and recently we were tasked with a home removal from Norfolk to the Isle of Lewis.

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Help us find more Ottaway’s for a fitting memorial service

We are launching an appeal to help find family and friends of three servicemen killed in action during 1940.

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Thank you letter from K Chapman

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Reference Line response from customer

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Thank you letter from Lindsay Byford

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Thank you letter from Mr & Mrs Perry

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Thank you from Noreen Morris

Dear Hadley and Ottaway, I just wanted to let you kow how well your young men made the removal from y old home go.

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Thank you from Wendy Russell

Hi Catherine, Just a very brief note to say a big thank you! Everything went perfectly well yesterday and the crew were great, really helpful, good mannered, obliging, attentive to detail and…

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Hadley and Ottaway Battle Back Against the Recession

As with many companies over the last few years, we here at Hadley and Ottaway were badly affected by the recession, which in turn meant investment in areas such as…

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Testimonial from John and Vivienne Moore

Hi Catherine, We just wanted to express our sincere thanks to your Company for the courteous and efficient way our recent move (13 May) to Bradenham was handled.

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Thank You from Mae and David Brown

Dear Catherine, We would like to place on record our thanks to your company for a very successful move to Leeds (stage 1 of our move).

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March Madness Sees House Prices Rise!

For the first time in a long time, there is actually some good news to report on the UK housing market.

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What are the Top Reasons for Moving Home?

Not so many years ago, it was rare to find people moving home more than once or twice in their lifetime, however nowadays there seems to be more contributing factors…

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Testimonial from Allyson Webb

Just a quick email to thank all at H&O for the very professional but personal way they have handled our move.

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Poppy Appeal 2012: Hadley and Ottaway Pledge Support

With November 11th 2012 fast approaching, we here at Hadley and Ottaway are once again showing our support for this year’s Poppy Appeal by introducing giant poppies to all our…

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Testimonial from Dawn Course

Many thanks for your help with our removal, it went very well and we thought the two lads who worked on our removal were fantastic, very polite and hard working.

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Testimonial from Barney M. Sharpe

Please accepted delayed thanks and appreciation to all concerned for our excellent and trouble-free collection, storage and delivery service.

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how to choose a quality removal company

How Do We Ensure Your Removals Run Smoothly?

It is more difficult than ever before to get on the housing ladder in Great Britain, with the average age of a first-time buyer well into the thirties.

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Removals Needn't Be A Hassle With Our Service

Moving home – these two words conjure up images of boxes stacked high, overflowing with all of your worldly possessions, trying to give your home a last-minute clean; but it…

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House builder's first ever customer is first to move into its latest home

‘Coming Home’ for former RAF man 53 years after being posted to WattonA couple who were the first-ever customer of a Norfolk house builder 16 years ago have become the…

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The Benefits of Using Removal Companies in Cambridge

Moving home can be a stressful ordeal, dealing with the many alterations that come with the territory of moving locale; informing everyone of your move, acclimatizing with the new area…

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Home to Home Removals Explained

Whilst moving home can be very exciting the task of moving can often cause great stress, particularly if you don’t seek professional services which are designed to help you move…

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Thank you Letter - Good Humour

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Thank You Letter - Professional Service

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The Process of International Removals from Lowestoft

We all know how stressful moving home can be, but the process becomes even more complex if you are relocating overseas.

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International House to Home Removals Norwich

Moving to another city or even to another part of town can be stressful enough, so if you are currently in the process of arranging an international move, it is…

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BBC DIY SOS

Hadley and Ottaway supplied removals and storage to the BBC One series 'DIY SOS: The Big Build' as part of a life-changing transformation to the home of a family in Duxford.…

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Hadley and Ottaway Show Support for The Poppy Appeal 2011

Remembrance Day is a special day to remember the brave souls that have sacrificed their lives for our country whilst serving in many past conflicts.

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Remembrance Day 2011: Hadley & Ottaway Get Involved

Here at Hadley & Ottaway our connection to Watton, historic home of RAF Watton Airfield, means that we always stand in firm support of the Royal British Legion - especially…

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Removals and Storage Solutions from Norfolk Experts

We are all aware of the amount of work that goes into moving house so having a friendly and organised professional to help you with two major features of relocation…

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keep belongings safe with expert house removal services norfolk

Keep Belongings Safe with Expert House Removal Services Norfolk

When you are moving to pastures new there are many elements to organise to make the process as smooth as possible, one of which is finding a suitable removals company.

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Happy Easter!

Our office will be closed on Friday 29th March 2024 and Monday 1st April 2024 for the Easter break.

We will re-open with our normal office hours of 9am to 5pm on Tuesday 2nd April 2024. HappyEasterPic